Syrex offers managed services for networks and devices using remote monitoring and management utilising our market leading ConnectWise software. Our skilled support staff actively monitor all errors and notifications in your network ensuring that we are able to pick up potential issues and escalate these to ensure that they are resolved timeously. This is achieved by applying the ITIL Standard.
We provide proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network – without any kind of disruption to your employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. We also generate regular reports that provide insight into your IT system, including the business value and services being received, which help you plan and budget for future IT expenses.
Syrex offers a host of managed services from the management of links, enterprise wireless networks as well as servers. Our Managed Services platform uses an enterprise grade agent that is installed on your devices and allows us to offer a variety of services.